There are TGI Fridays, Freaky Fridays, Photo Fridays, Illustration Fridays, NPR’s Science Fridays, Pragmatic Fridays, Friday Night Lights, and then there is my Friday and your Friday. The non-Friday. We will work late today, and early tomorrow.

There is no perceptible end or beginning to a week, a month, or even a year.  They all seem to run together.  One day morphs into another. If not for the calendar in the lower right hand corner of the computer screen we could not distinguish one hour, one day or one month from another.

We are members of the “do da” tribe.  Our primary interest in life, “do da” check come yet?  We simply want to get our hands on that check.  There are bills to pay, mouths to feed, and fears to borrow from tomorrow.  It is only 10 weeks, 76 days, until Christmas!!!

In the mean time there is Halloween candy (lots of expensive Halloween candy and decorations) to buy, Thanksgiving Dinner to provide, and ….oh, what’s the use?

God only gave us 24 hours in a day because that is all we can handle…and to handle those few hours we need to sleep at least 8 of them!  Yet, Friday is hardly over before we are consumed with the next day’s and next week’s perceived problems and cares. No one understands.  Even worse, no one cares!

I mean, you have a $3,000.00 payroll to make next Friday, and you don’t have $100.00.  Sure, you just made payroll this morning but now you are broke and you don’t know how you are going to make it next week. Everyone but you is busy planning their weekend and their holidays.

Your hair is prematurely gray, your head is balding earlier that your dad’s did, you are over weight, you have chewed the mouth piece off your favorite Dunhill, you have high blood pressure and your cholesterol is all out of wack…well duh !!!!!!!

Please allow the Tennessee Mountain Man to share one of the few things he is certain of…”There is a God and I am not Him and neither are you”. And, “He can and will do what you and I can’t, if we will let Him”.  He cares about you.  But, it is not just about you or me.

God is not a door knob or a tree as some have suggested but a person who also cares for those you care for… for those you must pay, provide insurance for and provide a safe work environment for.  You are only His instrument for caring for others.  Please, you do your thing and let Him do His before you wind up with heart disease and cancer like the Tennessee Mountain Man!

We get a new start every 24 hours.  Let us not blow it by killing ourselves early missing out on what He has for us and depriving others of the blessings He has for them.

For those of you who stayed with me, here is some FREE HELP from Remote Helpdesk 1 for your on line business; but please, let it be until Monday and if you need any further help there are numerous outsourced it services resources at http://remotehelpdesk1.com and more are being added all the time.

Well, alas, the do da tribe and it’s intrepid members come to the end of another week!  Let’s make a deal, Monty? I’ll take the weekend off if you will!

Monday will come soon enough, and all things big and small will still be there waiting for us.

Go to a ball game, go fishing or hunting, go to the county fair or to the October Fest and have a G R E A T  Weekend !!

Grill one of those venison steaks for me, and I’ll see you around the tribal council Monday.

A Help Desk can be staffed by one person wearing many hats or by literally thousands of people supporting scores of functions in the business. Provides support functions. This can be reactive, as in “I sit by the phone and wait for someone to call,” or proactive, looking for ways to make users more productive and effective in their jobs. Support can be break/fix, as in “my printer jammed,” training, as in “the correct way to enter a purchase order on the system is…,” or behind the scenes administration, as in “keeping the network up all day every day.” …to users of the company’s products, services, or technology. The users (or customers, to sound friendlier) are the ones calling or are in need of the services you provide. The products, services, and technology are the point of the need. It may be a product your company manufacturers, a PC, printer, software, or telephone.

Help Desks are not as well known as applications development, database administration, or network management. You cannot get a college degree majoring in Help Desk; for that matter, I have never even seen a college class on the topic. I worked for years in a Help Desk before I could get my mom to understand what I did. Granted, I didn’t mind that she told her friends, “My son runs the computer department,” for lack of a better explanation! What you see is the recognition of the Help Desk profession. The Bureau of Labor estimates there are over 450,000 Help Desk professionals now employed. The Help Desk Institute feels this number is closer to 560,000, which will double in the next ten years. College majors may not exist for a Help Desk career, but certifications and professional organizations are popping up all over. It is even fair to say that if you consider yourself a quality IT shop that will expand into the electronic commerce arena, you are behind the times if you don’t have a formal Help Desk in place. You are behind because service, for customers or technology, has taken over electronic commerce and those businesses that cannot deliver quality customer service will not succeed in the long term.